1. WHAT PAYMENT METHODS DO YOU ACCEPT?
Our clients can make the payment either through their Direct Bank Transfer or they can opt for Cash on Delivery.
2. HOW WILL I KNOW OF MY ORDER IS CONFIRMED?
After the order is placed on our website, our customers will be receiving a confirmation SMS/Email or a call from our respective team, along with their order details and order number.
3. HOW DO I MAKE A DIRECT BANK TRANSFER?
Write your order number in the transaction “reference” and notify us on WhatsApp: +92 335 3996490 with your transaction slip/ payment screenshot.
4. HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
Delivery takes between 3-5 days.
5. HOW CAN I CANCEL MY ORDER?
You may reach out to our team on call, whatsapp, or any of our official social media channels to cancel your order.
6. WHAT IF THE PRODUCT COLOR IS DIFFERENT THAN THE ONE SHOWN IN THE PICTURE?
Due to lighting conditions during our official photography, coupled with the nature of the suit fabric absorbing/reflecting the light, some products may exhibit deviations in color shades while viewing on a screen, and in real life. Such instances are extremely rare, and our support team can process an exchange or a refund if you’re not satisfied.
7. HOW CAN I MAKE CHANGES TO MY ORDER?
You may reach out to our team on call, or any of our official social media channels to discuss any changes you’d like to make to your order. Depending on the order type, and the time lapsed, changes to certain orders may not apply.
